In today's episode, Stuart welcomes M
ark Council. Mark owns a gym called Platform Performance, which he opened with a business partner in 2017. We discuss a wide range of topics including how he's staying optimistic amidst the chaos of lockdowns and uncertainty of COVID, why he prioritises professional development & mentorship, and how he ensures he gets the most out of what he invests in, how his gym delivers an 11-star service to their members and much more!
Timestamps:
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[01.25] - How his lockdown is going?
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[06.32] - Why other people's success does leave clues.
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[08.10] - Business biography recommendations.
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[10.15] - Why he's been so willing to ask for help and mentorship today.
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[14.40] - How he manages feeling like there's too much to do in his business.
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[16.00] - Business key performance indicators (KPI's)
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[18.00] - An 11-star service.
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[23.53] - How he applies the professional development he goes through.
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[25.00] - Lateral thinking.
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[29.10] - Mark discusses the harder times he's had as a gym owner.
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[34.25] - Why he has always focussed on delivering an excellent service and experience to his clients.
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[38.30] - How his gym, Platform Performance, recruits new personal trainers.
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[43.35] - Why gym ownership is not a natural step for most trainers.
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