Info

LTB Podcast

The podcast designed by Personal Trainers, for Personal Trainers. Want to become better at what you do? Learn how to build a full list of client's? Learn from some of the best of the industry? This is the podcast for you.
RSS Feed
LTB Podcast
2019
December
November
October
September
August
July
June
May
April
March
February
January


2018
December
November
October
September
August
July
June
May
April
March
February
January


2017
December
November
October
September
August
July
June
May
April
March
February
January


All Episodes
Archives
Now displaying: Page 1
Dec 11, 2018

In today's episode, we welcome on Dr Yuping Liu Thompkins. Yuping Liu-Thompkins, Ph.D. is Professor of Marketing & Director of Customer Analytics and Strategy Collaboratory at Old Dominion University. Dr. Yuping Liu-Thompkins is an expert on building customer loyalty and habit through effective marketing programs. 

Topics Covered:

  • What changes has Dr. Yuping seen in the 20+ years she's been studying marketing?
  • Whether or not it is harder for small-to-medium businesses to get a share of the marketplace nowadays?
  • If she feels offline marketing still has a big part to play.
  • How to build customer habit early on in a new customers journey.
  • The difference between customer loyalty and customer habit.
  • Companies who are leading the way with customer loyalty.
  • How to effectively use loyalty programs.

Yuping's Site

0 Comments
Adding comments is not available at this time.